Frequently Asked Questions

Everything you need to know about shopping with The Fold Line

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally range from 7-14 business days. You will receive a tracking number as soon as your package departs our warehouse.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process and download a prepaid shipping label.

How do I ensure I choose the right size?

Each product page features a detailed 'Size Guide' specific to that garment's cut. We recommend measuring a similar item from your wardrobe to compare dimensions for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your garments sustainably sourced?

Yes, we are committed to ethical fashion. We partner with manufacturers who prioritize fair labor practices and utilize organic or recycled materials in over 70% of our current collection.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.